Serve from your domain

Instead of running a proxy yourself, you can have trckable Cloud serve the script, your visits and your heatmap reports from a subdomain of your own site, such as go.example.com.

Open Account, find Serve from your domain, and for each site:

1. Choose a name. Pick something neutral such as go or hello. A name with analytics, track or stats in it works, but blockers list those words, so we warn you.
2. Add the records. We show two records for your DNS provider: a CNAME from the name you chose to our address, and a TXT record that proves the name is yours.
3. Verify. Press the button. We check both records and the certificate; when both are right the name is live. A new record can take a few minutes to arrive.
4. Change the tag. Use https://go.example.com/s/x.js as the script address and set data-api to /s/e on the same domain; heatmap reports follow it to /s/h.

A name you added but never verified is given up after two days, so a name someone else started on your domain does not block you.

Check setupCopy Anchor Link

It works for any setup, with or without a subdomain from us.

The Check setup button loads your page the way a browser does and tells you, step by step:

• your page loads,
• the trckable tag is on it, for this site,
• the script comes from your own domain (a warning, not an error, if not),
• the script arrives,
• a test visit arrives and is accepted.

Each failing step says what to change. The test visit is recognised as a robot and is not counted in your numbers.

Remove the name at any time and put your old tag back.